WE ARE LISTENING, LEARNING, AND TAKING ACTION

Due to the nature of our products, limited stock and shipping delays, we are not currently accepting returns. 

We will consider extending our return policy
 under proof of extreme hardship within 14 days of purchase. Customers must contact us in advance in order to ensure they meet these qualifications. Please note:


  • Items must be unwashed, unworn and unused (original tags attached).
  • Gifted items are only eligible for store credit (new with tags).
  • Merchandise received after the 14 days will only be accepted at our discretion for a store credit.

We guarantee our merchandise to be free of manufacturing defects. If you feel you have received a defective item, let us know.

For further assistance or to initiate a return request, please reach out to our customer support team at sarah@nufacial.com

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