We've worked hard to ensure that our Facilities can handle the surge of demand. We are currently processing all orders within 24 hours. All Masks are shipped with The United States Postal Service (USPS) from Sacramento, California. Our Standard Shipping is currently taking 2 to 5 days.
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Hear What Our Amazing Customers Around the World Have to Say
"I have ordered Nufacial masks before so I know they are awesome but I tried the NuAthletico and it has changed my workout game. It used to be really hard to breathe with my mask on when I was working out but then I tried this mask and HOLY, the mesh really made it more breathable. I can’t wait to get one for all my friends!"
"If you are looking for a breathable facemask to fulfill facemask requirements, (my intent for buying) this is good. Cutting out the inner layer of mesh makes it even more breathable. If you are looking for actual protection, this is probably not adequate. I’m not having my very low risk kids sit for 6 hours a day in a hot cotton mask so this fits the bill for me."
"I have about 15 masks at this time from various sources and these three are at the top of the heap... They fit well across the face, prevent MOST fogging, but not all and are thick while allowing you to breathe ... The price is right and I don't think you can go wrong with these masks. And ALL you people out there start wearing the damn things."
How Long will shipping Take?
Can the NuMask be Washed?
Yes! In order to wash the mask, first start by removing our NuFilter insert. The mask should then be hand washed with mild detergent/soap and hot water as necessary depending on use. After wash, leave masks out to air dry. Once dried, re-insert a NEW PM2.5 filter and continue to use. Do NOT machine wash or bleach.
How does Sizing work? Will the Mask Fit Me?
Yes! Our NuMasks are one size fits all. They are built with a flexible and strong nose bridge as well as adjustable ear loops for a comfortable and effective seal.
How often do I need to change the NuFilter?
Our PM2.5 NuFilters are a vital part of our NuMasks. Our product filters out almost all contaminant particles such as smog, dust, and other harmful particles. Changing out the NuFilter every 3 to 5 days is ideal for maximum filtration and effectiveness. To ensure the mask's effectiveness, only purchase premium quality filters from NuFacial.
How long can the mask be used for?
NuMasks provides a cost effective way to go about your daily life. Our Mask's are reusable and can be used for an extensive amount of time. However, filters should be changed out every 5 to 7 days for maximum filtration. The more the filters are used, the more they should be changed out due to the absorption of contaminants.
Will I receive a tracking number once my order has been shipped?
Yes! Once you place your order you will receive a confirmation email with all the details of your purchase. You will then receive an additional email with a tracking number once your order has been shipped.
Why Should I Buy a Mask from you?
Besides being a Veteran Owned Buisness, Let's be Honest. Mask’s without Valves suck. They make you feel uncomfortably hot which causes your face to sweat after 10-15 minutes of use.
Unlike other companies, you’ll actually receive a mask in a timely fashion.
Our Customer Service is excellent! Once you order from us, you're part o the NuFamily and we take care of you every step of the way.